Delete your PetCare AI account

From the app

1. Open PetCare AI and sign in.
2. Tap your photo or My account, at the top right.
3. Scroll down to Delete my account and confirm. If you signed in a while ago, we'll ask for your password again.

Without the app

Email privacy@petcare.ws from your account's email address with the subject “Delete my account”. We'll do it within 30 days.

What is deleted

• Your account and your legal acceptances.
• The pets you own, with their photos, documents, reminders and triages, also for the people you shared them with.
• Your access to pets other people share with you (their data stays with their owner).

If you have a subscription, it is cancelled. We only keep what the law requires (such as invoices, for the legal period).